Most organisations are still very traditional when it comes to document distribution. With many predominantly sending the bulk of their documents via print and post. However, as digital adoption continues to grow, businesses need to understand what digital can do for them.
Read on to discover how digital can play a part in document distribution. What this can mean for businesses, the benefits and the providers to choose from.
What is digital document distribution?
Digital document distribution is a system that organises, manages and distributes documents. All carried out via digital processes.
Traditional document distribution involves printing, franking and posting business documents. Digital document distribution takes away the whole print, post and physical document process, and simply makes it digital.
This means keeping the document digital in its lifecycle. A document is created digitally, and then distributed by digital, multichannel methods. Digital, multichannel methods means distributing the document by the channels suited for your business and your customers. From email, to SMS, to portal, to app.
What are the benefits of digital document distribution?
Digital document distribution takes into account choice. Choice of your distribution channel. Driven by an acceleration in digital uptake and the need for smarter communication requirements, digital document distribution is critical for efficient and effective document distribution processes.
Digital document distribution firstly reduces physical assets. No more print rooms, no more maintenance of printing and franking machines and no more postal costs.
Secondly, by digitising your document distribution you’ll see benefits beyond cost savings. From reduced complexity, to strengthened security to better client security and compliance.
Plus, by utilising digital document distribution technologies your customers can also reap benefits. Benefits that include faster access to information through a digital format:
- PDF document uploads to a portal allowing your customers to log in and access all documents. Customers no longer have to sift through emails or contact Customer Service teams to find and access their documents.
- SMS text messages for faster, easier and more responsive communication between business and customer. SMS means reaching your customers instantly. Customers view their documents via SMS, or receive a link to view their documents by a portal.
- Encrypted PDF documents attached to an email.
Multichannel delivery means customers receive important and time-sensitive documents via a faster and more cost-effective solution.
Discover even more digital, multichannel benefits and what they can bring to your business.