Think of the types of financial documents your business sends. These could be invoices, statements or customer payment notifications. How do you currently distribute these documents? More and more businesses are addressing better ways to distribute their documents. Moving away from the likes of print and post and PDFs attached to emails, to a more efficient solution – a digital solution.
But are businesses aware of what a full digital solution means? Attaching PDFs to emails isn’t the answer. Distributing the likes of financial documents by email, doesn’t bring you all the benefits of a full digital solution. A full digital solution that businesses are exploring using multichannel portals and technologies.
But what is the difference between sending a financial document via email or via a portal? Read on and discover the differences and learn the business benefits.
What are the key differences?
In line with digital transformation, businesses are starting to address their processes. Processes that no longer require large quantities of paper communications and print and post. Businesses are starting to digitalise their processes and communicators instead.
When you reduce the need for paper, envelopes and franking machines, the cost savings are clear. So are the environmental benefits. But what are the other benefits from a digital solution?
Replacing print and post with emails and attachments, may seem like you are simplifying processes. With less paper to handle and less human intervention, you might think you’re improving your business efficiency. But not all the efficiencies that come with a digital, multichannel solution.
Utilising multichannel solutions allows your business to benefit even more. From having more visibility and more control over what your business is sending. Multichannel solutions exist to digitalise the whole experience and streamline your business processes.