Multichannel Communication Platform

Create efficient document and communication distribution methods via a multichannel communication platform.

What is a Multichannel Communication Platform?

A multichannel communication platform automates the distribution of your business documents and communications for digital and physical channels.

Think about how you now send out your documents. Do you email invoices? Hand out payslips? Or post out customer communications? A multichannel communications platform can automate all these distributions for you.

A simple and smart solution for your business. Benefit from automated processes, multichannel communications and a step towards digital transformation.

Start your digital transformation journey with Unifiedpost Group. Contact us today to transform your business, enhance your customer experience and accelerate your invoice to cash time.

Contact our experts today

Get in touch to discuss our Multichannel Communication Portal for your business.

How does a multichannel communication platform work?

Multichannel Communications Portal Process

Once you have picked a provider, such as Unifiedpost Group, the process is then simpler than you may think:

Create your document in any format.
Send your data and document via a secure HTTPs connection to Unifiedpost Group.
We check your data for discrepancies, and then apply it to your document template.
We then distribute your communications via your chosen channel.
Finally, choose predefined rules if you customer doesn’t interact with the first document. For example, for every email that has bounced, print and post the customer’s document.

Your portal stores your documents securely, to access anywhere, anytime.

Customise your Multichannel Communication Portal for your business needs

Basic Document Retrieval Portal

Your Unifiedpost Multichannel Communication Portal can include a range of smart and simple features. However, you may only be looking for a document retrieval system.

The way the portal works is still simple and smart:

Upload your data, in any format, via a HTTPs connection.
We check and process your data.
Your data is applied to your chosen template and distributed to your recipients – either digitally or by print and post.

Your portal stores and archives your documents for your business to access. A smart and simple solution for your processes.

Multichannel Communication Portal for Customers

Are you distributing the likes of regular customer communications, invoices or internal payslips? Your Multichannel Communication Portal can do this for you.

Upload your data, in any format, via a HTTPs connection.
We check and process your data.
Your data is applied to your chosen template and distributed to your recipients.
Recipients receive a notification via mobile app, email or SMS.
They click on the notification link and view their document on your portal.
If your recipient’s email bounces, they can receive their document via print and post.

Track, report and analyse on every document sent via your Multichannel Communication Portal. A simple and smart solution, reducing your reporting tasks.

Multichannel Communication Portal with Payment

Your customer can receive, view and pay their document in one single journey. Integrate your portal with your existing payment provider and enjoy instant payments.

Accelerate your invoice to cash time.
Customers enjoy an improved experience by opening, viewing and paying documents in one single journey.
Reduce the time and cost spent on manual processes.
No longer manually distribute documents, take payments over the phone or chase to see who has received your invoices.

Benefits of a Multichannel Communication Portal

Does your business send out regular customer communications, invoices and employee documents? A Multichannel Communication Portal will be a simple and smart solution for you.

Business Transformation – Get digital transformation on your agenda with a Multichannel Communication Portal. Showcase how digital, multichannel technologies can transform business processes.
Finance – Simplify invoice and payment processes. Use multichannel technologies for quicker payments and accelerate your invoice to cash time.
Customer Services – Customers can self-serve and self-pay via your Multichannel Communication Portal. Reduce customer calls, waiting times and improve how customers interact with your business.
Payroll – Simplify payroll processes. Create, distribute and archive payslips all through your portal.
HR – Get more connected to your staff. Notify global employees of new communications and business documents via your Multichannel Communication Portal.
IT – Enhance and automate future digital developments. Integrate your Multichannel Communication Portal into your current infrastructure.

Transform today

Unifiedpost Group’s Multichannel Communication Portal Features

Mobile app, email and SMS notifications

Integrated into your current systems

Integrated payment functionality

financial hybrid mail and multichannel benefits

Automatic document audit trails

Automated and personalised chatbots

Enhanced customer experience

simple and smart admin and finance processes

Fully personalised and branded

Reduce invoice to cash time

improve finance processes with hybrid mail and multichannel solutons

Multichannel business and customer benefits

A Multichannel Communication Portal for your business

Whether you’re an SME, corporate or government business a Multichannel Communication Portal means:

Improved business efficiencies.
A reduction in manual, internal tasks.
An acceleration in invoice to cash time.
A positive environmental impact to add to your green agenda.

With Unifiedpost Group, we partner with you no matter where you are on your digital transformation journey. We work with you to create a solution that suits your business and customer needs.

Sound like a simple and smart solution for your business?

Transform today

Multichannel Communication Portal with Unifiedpost Group

Unifiedpost Group a multichannel and digital business partner

Award winning customer service

At Unifiedpost Group, we have been awarded the QMS BenchmarQ Diamond Award for outstanding customer service six years in a row. As we believe that working with Unifiedpost Group is a partnership, meaning we will be with you every step of the way. From set-up, to implementation to customer service throughout your use.

Businesses can communicate easier than ever before

With our Multichannel Communication Portal you can ensure your business critical documents and communications get to your customers, clients and suppliers quicker than ever before.

Improve business processes with multichannel and hybrid mail solutions

Providing businesses with the right tools

We create solutions to streamline business admin and finance processes. For businesses of any size or location we work with you to create the right solution for your business and customer needs.

Contact us today

Get in touch to discuss a Multichannel Communications solution for your business.