Pensions administrators partner with Unifiedpost Group, to digitalise customer communications and create their own branded multichannel portal for customers to view documents, communicate with their team and also self-serve.
By using our multichannel solutions, your customers have the choice of how they wish to be communicated with. Whether this is via portal, email, mobile app, SMS or traditional print and post. Customers can select their channel of choice and have the ability to view and access every single one of your communications via your secure portal. Not only do our solutions enhance your customer experience, but a multichannel communication solution for your business will also reduce your customer enquiries and reduce the time your business spends on manual communication and admin tasks.
Work towards a simple and smart solution for every communication need, to give your customers the choice and see how your customer satisfaction scores increase.
Find out how multichannel solutions can transform your business processes and customer experience with Unifiedpost Group today.