How can local governments future-proof?
According to Gartner⁸, governments should modernise their applications by 2025. This is where local governments can adopt digital technologies first.
Putting the foundations in place will create an easier digital transformation journey. Foundations that improve mobility, usability, data security and automation, to name a few.
Certain schemes and initiatives have already started to take place, helping local governments get their foot in the digital transformation door. AWS⁹ is offering UK councils a three month crash course in cloud computing to help local councils and government authorities understand cloud software solutions. And regions such as the West Midlands¹⁰ are using central government support to boost their people’s digital skills. Skills which are creating a target of 52,000 digital tech jobs in the region.
Local governments can future-proof themselves faster when they adopt digital schemes and technologies. From cloud computing software to creating secure and accessible ways of working. To using multichannel technologies to easily interact with citizens. And using AI technologies to automate manual, time-consuming tasks.
These digital technologies create future-proofed processes and systems. Internal systems to transform ways of working. And future-proofed processes to engage and serve citizens.
The next steps for local government
The next steps for local governments are to assess their current processes. Assessing the likes of manual time-consuming tasks, paper-based processes and customer engagement to judge which areas could be improved through digital transformation.
Improving processes using digital transformation starts by assessing which tasks need attention. Manual, time-consuming and paper-based tasks.
Once local governments have identifiable tasks, they need to find a digital transformation partner. The right digital transformation partner will identify the challenges and work with local governments to overcome them. Whether this is looking at how digital technologies can be integrated into legacy systems, to improving digital skills in the workplace or analysing the time and cost for a digital transformation project.
Digital transformation with Unifiedpost Group
At Unifiedpost Group, we partner with local governments to transform ways of working through digital technologies. We use digital technologies to create efficient communication processes and effective document distribution workflows so that local governments have secure, robust systems that can future-proof their business.
This is why we are an accredited supplier of the Crown Commercial Service G-Cloud 12 framework and the RM6017 framework. Both frameworks show our skills and knowledge within the public sector to transform and provide the digital tools to future-proof business processes.
Explore our work within local government via our Cheshire East Council case study and our local authorities solutions.